Surf Track Pro Community Guidelines

The lineup works when information is honest

Share useful local knowledge, disagree with ideas rather than attacking people, and remember that nobody owns the ocean. These Guidelines apply to posts, comments, messages, reports, reviews, check-ins, nicknames, images, competitions and spot updates.

What is welcome

• Respectful disagreement and criticism.
• Honest negative reviews of forecasts, facilities and conditions.
• Constructive corrections supported by evidence.
• Discussion of crowds, surf etiquette, boards, ability and local impacts.
• Different opinions about breaks and the best time to surf.

What is not allowed

• Threats, intimidation, bullying, targeted harassment or abusive localism.
• Racism, hate speech, discriminatory abuse, sexual harassment or explicit material.
• Any exploitative or sexual content involving a minor.
• Doxxing, private conversations, addresses, documents, number plates or contact details shared without a lawful reason and consent.
• Impersonation, scams, spam, undisclosed advertising or coordinated manipulation.
• Fabricated surf reports, intentionally misleading crowd reports, stolen images or old/edited photos presented as current.
• Dangerous instructions, retaliation, trespass, illegal parking or environmental damage.
• Publishing restricted, culturally sensitive or environmentally vulnerable locations.
• Fake accounts, vote manipulation, leaderboard cheating or evading enforcement.

Surf-specific expectations

• Respect local communities and culture; “local knowledge” never excuses threats or exclusion.
• Follow water-safety directions and accepted surf etiquette.
• Associate reports and photos with the correct break and state when the photo was captured.
• Describe uncertainty honestly; user observations never overwrite scientific source data.
• Protect access: do not encourage trespass, unsafe entry or damage to dunes, reefs, wildlife or facilities.

How moderation works

Reports are assessed in context. We distinguish robust debate from abuse and consider severity, repetition, intent, impact and account history. Automated systems may screen and prioritise content; they do not automatically ban accounts.

Possible responses are guidance, formal warning, temporary posting restriction, temporary suspension and permanent ban. Serious threats, child-safety material and doxxing are escalated.

Reports and appeals

Use the in-product report option and include context. We aim to acknowledge urgent safety reports promptly and ordinary reports within seven days during development. These targets are not guarantees and will be reviewed before launch.

A user may appeal a removal or account restriction through the appeals workflow. A different authorised reviewer should assess the appeal where practicable.